I provide customer support and work with all aspects of IT to ensure end-users individual systems operate efficiently. I am also studying network security and cyber forensics…
Support end users software & hardware issues; maintain the computers, network servers, Android/iOS mobile devices, routing equipment, operating systems, applications and phone technology for a large screen printing/graphics company. Work daily with the hardware, repairing or replacing defective equipment, installing new or upgraded software while constantly conducting tests on current or new software to meet the business’s evolving needs.
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification to further enhance the clients brand.
Coordinated and implemented marketing communication projects with responsibilities that included public relations, special events marketing, and the cultivation of community relations.
Delivered mail to customers and conducted collections from U.S.P.S. collection boxes. Provided customer service, served as labor negotiator & provided conflict resolution.
Supervised performance of administrative functions. Reviewed and edited correspondence prior to release, submission for signature, or other disposition. Frequently conducted periodic review of files to ensure proper filing of correspondence. Controlled use of reproduction facilities and reviewed items to be reproduced. Planned and organized office operations to include publications and forms administration and office administrative procedures. Served as unit’s Public Affairs Officer, generating Battalion newsletters, providing articles for Stars & Stripes and other publications, fostering troop morale.
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