About Me


…a Network Security Student & Information Technology Services Professional.

I provide customer support and work with all aspects of IT to ensure end-users individual systems operate efficiently. I am also studying network security and cyber forensics…

“CSI: Cyber makes Swordfish look like a documentary.””

  • NAMEJoseph M. Jones
  • POSITION SOUGHTInformation Technology and Services Professional
  • LOCATIONVirginia Beach, Virginia 23464
  • E-MAILJoseph-M-Jones@hotmail.com
  • PHONE1-757-402-0438
  • MY WEBSITEThe Internetz!
  • CERTIFICATIONSCompTIA Security+ // CompTIA A+ // CIW Network Technology Associate // CIW Internet Business Associate

Resume

Employment

IT Support Technician2015 – Present

ArtFX, Inc.

Support end users software & hardware issues; maintain the computers, network servers, Android/iOS mobile devices, routing equipment, operating systems, applications and phone technology for a large screen printing/graphics company. Work daily with the hardware, repairing or replacing defective equipment, installing new or upgraded software while constantly conducting tests on current or new software to meet the business’s evolving needs.

Social Media Specialist2010 – 2015

DJP Media Management

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification to further enhance the clients brand.

Marketing & Special Events2007 – 2010

Carrabba’s Italian Grill

Coordinated and implemented marketing communication projects with responsibilities that included public relations, special events marketing, and the cultivation of community relations.

City Letter Carrier1995 – 2006

United States Postal Service

Delivered mail to customers and conducted collections from U.S.P.S. collection boxes. Provided customer service, served as labor negotiator & provided conflict resolution.

Public Affairs Officer1991 – 1994

United States Army

Supervised performance of administrative functions. Reviewed and edited correspondence prior to release, submission for signature, or other disposition. Frequently conducted periodic review of files to ensure proper filing of correspondence. Controlled use of reproduction facilities and reviewed items to be reproduced. Planned and organized office operations to include publications and forms administration and office administrative procedures. Served as unit’s Public Affairs Officer, generating Battalion newsletters, providing articles for Stars & Stripes and other publications, fostering troop morale.

Education

Associate of Applied Science (A.A.S.) in Information Systems Technology2015

Tidewater Community College

Certifications

CompTIA Security+

CompTIA A+

CIW Network Technology Associate

CIW Internet Business Associate

IT Support Skills

Windows XP

Windows 7

Windows 8

Remote Support

Windows Server 2008

System Upgrades

Productivity Software

System Recovery

LAN/WAN

Network Connectivity

Wireless/VPN

Virtualization

VMware

Portfolio

ChristianKalassay.Me

SEE PROJECT DETAILS

ChristianKalassay.Me

Unique Home Creations

SEE PROJECT DETAILS

Unique Home Creations

Web Design

Dj PostL

SEE PROJECT DETAILS

Dj PostL

Web Design

D.J.P. Web Design

SEE PROJECT DETAILS

D.J.P. Web Design

Web Design

Creek Don’t Rise

SEE PROJECT DETAILS

Creek Don’t Rise

Web Design

Dj Joe Stick

SEE PROJECT DETAILS

Dj Joe Stick

Web Design

Eye Candy Digital Signage

SEE PROJECT DETAILS

Eye Candy Digital Signage

Web Design

The Internetz!

SEE PROJECT DETAILS

The Internetz!

Web Design

Contact

Where The Heck Am I?

Drop me a line!

  • Ã